1 Introduction and scope

Safarny (Safarny.com) is committed to the highest standards of protection and confidentiality for the personal data of its users and registered companies.

This policy is governed by the Egyptian Personal Data Protection Law and the applicable cybercrime laws. It applies to all digital services provided through the website or the electronic application.

2 Data we collect and process

We collect and process the following categories of data, limited to what is needed to provide the service:

• Identity data: full name, national ID or passport number (required for Hajj, Umrah, and international trips), date of birth, and gender.
• Contact data: mobile phone number, used to activate identity verification by OTP and to follow up on trips, and your official email address.
• Booking and travel data: room allocation details, number of travelers and companions, specified destinations, and agreed dates.
• Technical data: your IP address, browser type, device information, and cookies, used to improve browsing and search.

3 Data sharing and confidentiality

As a technology intermediary, your essential travel data — such as your name, passport number, and selected room allocation — is shared only and exclusively with the travel agent and the company operating the trip, after payment is completed, so they can deliver the service and contact you.

Safarny does not sell, rent, or share your personal data with any third party for marketing or advertising without your explicit consent.

4 Payment and financial data security

All payments are processed through secure encryption protocols (SSL) via official electronic payment gateways approved by the Central Bank of Egypt, such as Paymob and Fawry, and compliant with global security standards (PCI-DSS).

Safarny does not save, view, or store your credit card data, card secrets, or bank account details on its servers at any time.